Trouble Shooting
Before calling for an STC, please follow a few helpful procedures (a large percentage of computer glitches occur with improperly placed USB cords and power cords).
Monitor
If your monitor will not turn on:
  • Check the on button
  • Check the power cables
  • Check the contrast buttons on the monitor

Computer
If you have trouble with your computer starting up:
  • Check to make sure there are no disks in the D- drive or there is no Jumpdrive/Thumbdrive plugged into your USB ports

Printer
If you have trouble with your printer:
  • Make sure the printer is turned on and the USB cable is plugged into your printer and into the port on the computer.
  • Reboot your computer.
  • Clear printer queue folder


Mt. Herman Technology Trouble Shoot Form
If you are still having trouble with your computer/technology please fill out the Mt. Herman Technology Trouble Shoot Form below. We will get to you as soon as we are able.