Trouble+Shooting

Before calling for an STC, please follow a few helpful procedures (a large percentage of computer glitches occur with improperly placed USB cords and power cords). ** Monitor ** ** If your monitor will not turn on: **
 * Trouble Shooting **
 * Check the on button
 * Check the power cables
 * Check the contrast buttons on the monitor

** Computer ** ** If you have trouble with your computer starting up: **
 * Check to make sure there are no disks in the D- drive or there is no Jumpdrive/Thumbdrive plugged into your USB ports

** Printer ** ** If you have trouble with your printer: **
 * Make sure the printer is turned on and the USB cable is plugged into your printer and into the port on the computer.
 * Reboot your computer.
 * Clear printer queue folder

 **Mt. Herman Technology Trouble Shoot Form ** If you are still having trouble with your computer/technology please fill out the Mt. Herman Technology Trouble Shoot Form below. We will get to you as soon as we are able.

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